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Personal Banking
If you are depositing cash with multiple bills, the machine counts the bills one-by-one, which can take time if it’s a larger deposit. Our Branch Experience Guides are there to help you! Pease flag them or press the help button if you need assistance. They love helping our members as quickly and efficiently as possible so you can be in and out and on your way!
We would love that! Please do. You can expect a consultative experience inside our branches. Because members can use our secure and easy-to-use Smart ATMs, our Branch Experience Guides are now freed up and available to help you with all your banking needs – from opening a new account to applying for a loan or just to say “hi.” If you are using a Smart ATM and need assistance, simply press the help button and a friendly face will be there to assist.
Each member’s experience with the Smart ATMs will be different. The time it takes depends on many factors including how many and what type of transactions you need. Our Branch Experience Guides are there to help you every step of the way. Here is a video showing how our Smart ATMs work.
Our Smart ATMs utilize state-of-the-art technology that protects your money and privacy. The advanced screen design prevents others from viewing the screen unless they are standing directly in front of it. This ensures that only the person conducting the transaction can view the information being displayed.
The friendly people you’ve come to know are still in our branches, but their role has expanded! Our team members are here to help you use the Smart ATMs and can also assist with connecting you with experts for more advanced banking needs – from opening a new account to applying for a loan. If you prefer the drive-thru, we have Smart ATMs available there as well for most transaction types.
We redesigned our branch lobbies with our members in mind! By utilizing our secure and easy-to-use Smart ATMs, you’ll spend less time waiting in line for basic transactions, freeing you up to consult with our team of experts on more complex financial matters.
Typically, Solarity is closed in observance of the following federal holidays:
January
- New Year’s Day
- Martin Luther King Jr. Day
February
- President’s Day
May
- Memorial Day
June
- Juneteenth
July
- Independence Day
September
- Labor Day
October
- Indigenous Peoples’ Day
November
- Veterans Day
- Thanksgiving Day
December
- Christmas Eve (close early)
- Christmas Day
1099-INT forms are mailed to members each year by January 31. If you are signed up for eStatements you will have to access your tax statement through online banking.
Members who have earned less than $10 in dividends are not issued a 1099-INT. Your total interest paid for the year is also included in your December account statement, if you would like to view your tax information prior to January 31.
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If you aren't able to find the answers you need, reach out to us. We are happy to help!