What are you searching for?

Search icon image

Auto Loans

Faq icon opened image Faq icon closed image How do I make a payment on my loan?

To better serve the needs of our members, we offer multiple ways to make a loan payment.

You can transfer funds from your Solarity account to your Solarity loan through online banking or our mobile app.

Automatic payments are a quick and effortless way to guarantee your payments are always made on time without hassle. You can enroll in automatic payments online and choose to either pay with a card or have the funds come directly from your financial institution.

If you would prefer not to enroll online, but would still like the convenience of automatic payments, fill out a Pre-Authorized Transfer form with your account information. If you need help, reach out to us via live chat, or give us a call at 800.347.9222, and we would be happy to assist.

Faq icon opened image Faq icon closed image How do I check the status of my loan or account application?

Checking the status of your loan or account application is easy. Get in touch with us or use the self-service options below:

Option 1: through online banking

  1. Log in to online banking.
  2. Navigate to "Open & Apply."
  3. Click the "Check Status" button - your application status will be displayed.

Option 2: use the status form

  1. Fill out the status form.
  2. Provide your last name, email address and social security number.
  3. Once you submit, you'll see the current status of your application.

If you have any questions, please give us a call at 800.347.9222.

Faq icon opened image Faq icon closed image How do I apply for a loan online?

If you’d like to apply for a vehicle loan or credit card visit the corresponding link.

These will take you to the correct application and give you instructions on what you need to complete the application process.

If you need any assistance along the way, give us a call at 800.347.9222, or chat with us online.

Faq icon opened image Faq icon closed image How can I change my payment due date on my loan?

To change the due date for your loan payment, you would need to sign a change in terms agreement. Simply give us a call at 800.347.9222 to get started.

When requesting a new due date, please keep in mind:

  • You may only request to change your due date twice for the life of the loan
  • The new due date may not be more than 15 days past the original due date

Washington Home Loans Personal Banking Auto Loans FAQ

Still have questions?

If you aren't able to find the answers you need, reach out to us. We are happy to help!

Get in touch