Frequently Asked Questions (FAQs)

Whether or not GAP insurance is worth it depends on your own unique circumstances and financial situation. If you have a high loan balance or are financing a car with a high-interest rate, GAP insurance may be worth it to ensure that you're not left with a significant amount of debt in the event of an accident or theft. Additionally, if you're buying a car that depreciates quickly, such as a luxury car or a car that's in high demand, GAP insurance can provide added protection and peace of mind.

Still not sure if GAP insurance is worth it? Give us a call at 800.347.9222 and talk through the benefits of this coverage with one of our friendly team members.

GAP insurance and full coverage insurance are two different types of insurance that provide different types of coverage.

Full coverage insurance typically refers to a combination of liability, collision, and comprehensive coverage that covers damages to your vehicle in the event of an accident, theft, vandalism, or other covered events. However, full coverage insurance may not always cover the full value of your vehicle, especially if you have a new or expensive car.

GAP insurance, on the other hand, is designed to cover the "gap" between the actual cash value of your car and the amount you owe on your auto loan if your car is totaled or stolen. If you owe more on your car than it's worth, GAP insurance can help cover the difference.

So, if you have a new car or a car with a loan and you owe more on your loan than your car is worth, then you may want to consider getting GAP insurance to protect yourself financially in case of a total loss. However, if you have an older car or own your car outright and do not owe money on a loan, then GAP insurance may not be necessary.

GAP Advantage lasts for the life of the loan or lease agreement on your vehicle. Once you have paid off your loan or lease agreement or you have sold the vehicle, the GAP insurance coverage is no longer necessary or applicable. Therefore, the length of time that GAP insurance lasts depends on the length of your loan or lease agreement. For example, if you choose to finance your vehicle over a longer period of time, such as 72 months, your GAP insurance coverage will last for the duration of the loan term.

Solarity is here to help our members! We know unique and trying circumstances can greatly impact your budget. Sometimes you might have trouble making a loan payment.

We have an entire team dedicated to keeping our members on track with their loans. If you are having trouble making your loan payments, get in touch with us.

You can fill out a loan payment assistance request, and a member of our team will contact you as soon as possible. View the form in English, o ver el formulario en Español.

Solarity does not offer private party loans on vehicles, motor homes, travel trailers, campers, fifth wheels, boats and jet skis.

A personal loan is an alternative to the private party loan that you can apply for with Solarity. If you would like more information about personal loans, please contact us at 800.347.9222, option 6. Apply for a personal loan here.

We do offer vehicle loans and you can learn more here.

After the final payment on a loan is paid, we release our lien. The the Washington State Department of Licensing then processes a paper title, which can take 4-6 weeks to be received.

If it is registered outside of Washington state, the title will be mailed to Solarity Credit Union, and we will mail it to the address on file. That process also has a 4-6 week timeframe.

We provide a 15-day grace period on auto loans before a late fee is charged to your loan. If you are having trouble making your loan payments, please reach out to us at 800.347.9222 and ask to talk with our Debt Solutions department who is happy to discuss your options.

You can make your payment online at any time.

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